Patient Perspective on Generative AI

11:35 AM - 11:50 AM

The integration of text generated by Artificial Intelligence (AI) into healthcare has opened new avenues for enhancing patient care and engagement. From personalised health recommendations to automated patient support, AI’s capabilities promise to revolutionise the patient experience. However the patient perspective on this technological advancement holds both opportunities and challenges. On the one hand, patients appreciate the potential of AI to deliver tailored information, improve accessibility to healthcare advice, and facilitate more efficient communication with healthcare providers. These opportunities can lead to increased patient satisfaction, better adherence to treatment plans, and more empowered health decisions. On the other hand, challenges related to privacy and data security, as well as the loss of personal interaction with healthcare professionals are concerns. Moreover, the accuracy and reliability of AI-generated advice and the potential for misinformation underscore the need for careful oversight and integration of AI solutions into healthcare. Understanding and addressing these patient perspective are crucial for using AI’s full potential while mitigating its risks.